Delivery & Returns

Standard Delivery
To find out the standard delivery cost please view our delivery chart below:

Location

Delivery Charge
England, Wales And Scotland (Excluding the Highlands and Islands) £5.50
N. Ireland, Channel & Scottish Highlands and Islands £12.00
Republic of Ireland £16.50
Belgium, Luxembourg, Netherlands, Denmark, France, Germany, Monaco, Italy, Spain, Greece, Portugal £17.00
Czech Republic, Estonia, Finland, Hungary, Latvia, Lithuania, Poland, Slovakia, Slovenia, Sweden, Gibraltar, Liechtenstein, Malta, Norway, San Marino, Switzerland £22.00
* Please note all products will be delivered within 3 working days unless your order is placed after 2:00pm on a Friday. If you are placing your order after this time please allow extra delivery time. 

Free Delivery
The Living Company offer free standard delivery for all orders valued at £45 or over.

Express 24-hour* Delivery
If you want your order quickly, you can choose the 24-hour* delivery option. This is an additional charge of £8.00, regardless of whether you spend over £45
. The Express 24-hour* delivery service is only available for England, Wales, and mainland Scotland.
 * Please note the Express 24-hour delivery applies to orders placed Monday-Friday. Your order must be placed before 12-noon to recieve your goods by 12-noon the following day. If your order is placed on Friday, it will arrive the following Monday before 12-noon. 

Returns
We want to make sure you are happy with your goods, so if you are not completely satisfied with your purchase you can return them within 28 days from the date of dispatch and we will refund you in full. 
If the items you received were damaged, faulty or sent in error we will of course refund your postage costs.
If however, you have just changed your mind or don't like the item you will need to pay for the postage. We also recommend you return the goods via recorded delivery. Your statutory rights are not affected.
Our returns address is:
Returns Department
The Living Company
PO Box 24
L24
For all enquiries please contact us by telephone on +44 (0)151 448 1091  or via e-mail to customerservice@thelivingcompany.co.uk